Shipping Information

Our shipping partners are Hungarian Post (MPL) and Packeta.

The following shipping information applies to domestic orders within Hungary:

  • Delivery within Hungary is currently free of charge.
  • Estimated delivery time is 5–8 business days from the date the order is placed.

For international orders, home delivery is the only available shipping option. Shipping fees vary depending on the destination zone. The estimated delivery time is calculated from the date the parcel is dispatched.

  1. Zone (Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia): 7-10 business days, fee gross HUF 10600.
  2. Zone (Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Italy, Malta, Portugal, Spain, Sweden): 7-10 business days, fee gross HUF 15700.
  3. UK priority: 5-8 business days HUF 18400    UK standard: 7-10 business days HUF 17500
  4. USA priority 8-12 business days HUF 23400   USA standard: 11-15 business days HUF 22800

Returns, Right of Withdrawal

In the case of purchases made through our webshop, according to current legislation, you can withdraw from the purchase without justification within 14 business days from the receipt of the product, provided that the product is returned undamaged, in its original condition, to the business, and the Withdrawal Declaration form below is submitted with the correct data. The cost of return is borne by the buyer. After the product is received and its condition is assessed, the refund process will be initiated within 1 business day, provided the product is undamaged and thus the buyer is entitled to a refund.

In case of an unsuitable (defective or not as ordered) product, the reason for the return must be communicated in writing to the business. After receiving the product, an employee of the business will evaluate the validity of the defect, and if the complaint is deemed justified, the business will also reimburse the cost of return along with the product price. If the damage was caused by the shipping partner's fault, we will not reimburse the shipping costs of the return. If the buyer's complaint is deemed untrue, we will inform the buyer of the result and offer them the opportunity to exercise their right of withdrawal if 14 business days have not yet passed since receipt. In case of a confirmed complaint, the buyer can choose to use the product's price as store credit, or select another product instead, in which case the cost of re-delivery is borne by the business. If the buyer's complaint concerns a defect that was previously brought to the buyer's attention (e.g., a slightly damaged product with a reduced price), they cannot exercise their right of withdrawal based on that complaint, but they can still withdraw from the purchase without justification within 14 business days of receipt.

Further information about our service can be found in the Terms and Conditions footer menu.